Latest Blogs

Knowing the price of everything and the value of nothing

Tim Sargisson looks at the results of the FCA’s advice charging survey and explores why it seems small firms haven’t moved with the times. Last month, I posed the question about what financial services could learn from the demise of BHS and Austin Reed. My point was that once a business is no longer relevant […]

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Robo-advice: The hidden dangers lurking under the bonnet

Tim Sargisson assesses the efficacy of robo-advice and warns that when it comes to technology things can, and do, go wrong I was interested to read Treasury and City minister Harriett Baldwin’s comments about whether the automated advice offerings (commonly called robo-advice) promoted in the Financial Advice Market Review (FAMR) will end up creating problems […]

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It’s PIMS o’clock: But whose round is it?

Tim Sargisson has just disembarked from the PIMS 2016 conference. While the tried and tested format remains popular with sponsors and delegates, would advisers feel the same if they had to pay for their passage? Most readers will be familiar with PIMS; the Personal Investment Marketing Show. Like its namesake, PIMMS, both get dusted off […]

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We ignore the lessons of BHS and Austin Reed at our peril

No matter what industry you happen to be in, says Tim Sargisson, the moment you stop being relevant in the eyes of your customer you are going to struggle In my previous article, I discussed this year’s Personal Investment Marketing Show, better known as ‘PIMS’. Among its benefits is the opportunity to use the convivial […]

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